shares disappeared!

Last post 10-18-2009 8:53 AM by karand. 10 replies.
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  • 09-24-2009 6:21 PM

    shares disappeared!

    Hi

    I shorted ZOOM and wanted to cover today when they converted to ZOOMD. While I was on my iphone, I didn't know this, so I tried to cover all my shares of ZOOM and it actually BOUGHT ZOOMD instead! I thought there was some glitch so I did the process again... Now I have 2x the amount of ZOOMD shares I am currently trying to cover.

     Is there any way an admin can remove my ZOOMD shares and cover the ZOOM shares? I made a huge profit off shorting but now its disintegrating! I am playing in a competition for my business class and my rank in my competition (#1 right now) is really important to me.

     

    thanks,

    perry

     

    edit: I have used the "email support" option earlier today but after clicking submit, the page doesn't show anything. So I don't know whether or not the "email" got through or not.

    UPDATE!!! Myshort position on all my ZOOM shares have disappeared!! I lost 20+k. ALSO, I had to sell half my shares of ZOOMD that were glitched bought because the stock was sinking. The other half disappeared, the BUY amount was subtracted from my cash but I no longer see the shares in my open positions page. What is going on? Who can I contact? I need an email address, not a broken PHP email support page.

     

    here is a link that talks about ZOOM and its new  symbol, ZOOMD: http://finance.yahoo.com/news/Zoom-Completes-Share-Exchange-iw-1936934272.html?x=0&.v=1

  • 09-24-2009 7:27 PM In reply to

    Re: shares disappeared!

    I had that happen to me a while back..and the answer I got from support at that time was if I didn't have any triggers set that there wasn't much that they could do. Maybe it's different now..

    Good Luck..

  • 09-25-2009 12:49 AM In reply to

    Re: shares disappeared!

     my "Current Value" is now fixed. It's at 116k but it should seriously be 120k+ if the game didn't glitch buy $40k worth of falling shares. I don't mind this.

     

    However, my cash still isn't fixed. I got rid of all my open positions today (still don't know what happened to my ZOOM short positions) and my cash balance is only at $90,010.37 when I am at $116k Current Value.

     

    -- perry

  • 09-25-2009 12:50 AM In reply to

    Re: shares disappeared!

     also, does anyone know the support team's email? I still can't find it and I would love to send them an email!

     

    -perry

  • 09-25-2009 11:25 AM In reply to

    Re: shares disappeared!

    Look in the bottom of page.

    Unde support you will see Email Support form.

  • 09-26-2009 6:08 PM In reply to

    Re: shares disappeared!

     the email support page doesn't work. I click submit and the page just reloads and doesn't do anything.

  • 09-28-2009 3:33 PM In reply to

    Re: shares disappeared!

    Klara:

    Look in the bottom of page.

    Unde support you will see Email Support form.

    This is the page to go to to send your questions;

    http://www.wallstreetsurvivor.com/Public/Content/Contact.aspx

    You will have to copy and paste to your browser as WSS does not allow us to post links...

     

  • 09-28-2009 7:31 PM In reply to

    Re: shares disappeared!

     Thanks. It looks like they updated their contact page. Hopefully this time they read this. I just sent them the link to this thread as this story has become too complex to write on a single line.

     

    - perry

  • 09-30-2009 6:59 PM In reply to

    Re: shares disappeared!

     Still no response from Support.

     

    It's been over a week now. -perry

  • 10-12-2009 3:01 PM In reply to

    Re: shares disappeared!

    Nice Guys Finish Last:

     Still no response from Support.

     

    It's been over a week now. -perry

    Sorry for a late reply, have been occupied, it took around 2 weeks for their reply and then it took a while longer to rectify..

    Good Luck

  • 10-18-2009 8:53 AM In reply to

    Re: shares disappeared!

    Nice Guys Finish Last:

     also, does anyone know the support team's email? I still can't find it and I would love to send them an email!

     

    -perry

     

    Support@wallstreetsurvivor.com 

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